Services

What we build and run

Each engagement starts with strategy. The systems follow from it.

01 /

AI strategy and advisory

Where AI pays off first in your business, what it costs to run, and the order to build it in.

What is delivered

A written blueprint: the jobs worth automating, the systems involved, cost per month to run, and a phased plan.

What it needs from you

Two working sessions with the people who own the process, and read access to how the work is done today.

How it is measured

Hours returned to the team and cost per completed task, set as targets before anything is built.

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02 /

AI agents

Agents that take a defined job and run it end to end, with logging and hand-offs to a person when it matters.

What is delivered

A running agent with its tools, permissions, logs and a hand-off path, plus the runbook for when it gets stuck.

What it needs from you

A named owner on your side, access to the systems the job touches, and examples of the job done well.

How it is measured

Share of cases closed without a person, error rate, and time to complete against the old baseline.

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03 /

Voice agents

Phone and voice assistants that answer, qualify and book, then pass the call record into your systems.

What is delivered

A voice agent on your number with its script, knowledge, booking and transfer rules.

What it needs from you

Your call flows, FAQs and calendar or booking system.

How it is measured

Answer rate, booked appointments and transfers per hundred calls.

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04 /

Workflow automation

The plumbing between the tools you already use, so work stops waiting on someone to copy it across.

What is delivered

Documented automations between your existing tools, monitored, with failure alerts.

What it needs from you

Admin access to the tools involved and a person who knows where the work stalls today.

How it is measured

Manual steps removed and time from request to done.

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05 /

Content pipelines

A pipeline that turns your expertise into articles, video and social posts on a schedule, with your review before anything goes out.

What is delivered

A content pipeline from source material to draft to scheduled post, with an approval step.

What it needs from you

Source material (calls, notes, expertise), brand rules and someone to approve drafts.

How it is measured

Pieces published per week and time spent per piece.

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06 /

CRM and lead handling

A CRM that captures every lead, follows up on time and shows where deals stall.

What is delivered

A configured CRM with lead capture, automated follow-up and a pipeline view.

What it needs from you

Your current lead sources, sales stages and the people who work the pipeline.

How it is measured

Response time to new leads and conversion between stages.

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07 /

Knowledge hubs

One searchable source of truth for your documents and decisions, usable by your team and by your agents.

What is delivered

A private knowledge hub connected to your documents, with search for people and agents.

What it needs from you

Access to your documents and a view of who may see what.

How it is measured

Time to find an answer and how often agents answer from your own sources.

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08 /

Websites

Fast, maintainable websites with lead capture wired into the rest of your systems.

What is delivered

A production website with content management, forms connected to your lead handling, and analytics behind consent.

What it needs from you

Your content, brand assets and the decision maker for sign-off.

How it is measured

Page speed, enquiries per month and enquiry quality.

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